Help center
How can we support you?
Browse quick answers to campaign, billing, and creative questions or reach out to our support concierge anytime.
Frequently asked questions
If you do not see your question here, send us a note and our team will help right away.
How do I launch a new campaign?
Head to the My Campaigns page and select New Campaign. Our guided flow will collect your objectives, budget, and creative so you can see curated billboard options instantly.
Can I update creative after booking?
Yes. Use the Extend + Swap Creative action inside any live campaign to upload new artwork, adjust run dates, or request additional placements.
Where can I download proof-of-performance assets?
Every campaign includes a Brag Kit with approved photography, social templates, and talking points. You will find the download card in your campaign detail view.
How does billing work?
MagicView processes payments securely through Stripe. You will receive a detailed invoice and receipt via email once a campaign is confirmed.